What a nightmare! While coming down to the basement, you step off the last stair into a wet floor. Your basement is flooded and you need immediate help. Water damage restoration professionals follow an effective, step by step process to remove all moisture as well as clean and restore your basement back to its original condition. Of course, every situation is different, but here is the general workflow.
The first step is to find the source of the basement flooding and stop more water from coming in. Once the restoration professionals find the source, they will fix it and form a restoration plan based on the level of damage. After a flood-related safety inspection, they will take precautions if the flooding contains sewage or other biohazard materials. They will constantly be on the lookout for any hazardous conditions such as structural damage, electrical hazards, and opportunities for mold to grow.
Flood damage insurance coverage depends on detailed factors such as the cause of the flooding. With your permission, restoration professionals report the damage and their findings to your insurance company to help figure out your best options. Offload much of the technical specifics to these two groups that need to share that info; save your energy for getting your life back.
Reputable companies will have the resources to begin the flood damage restoration immediately after evaluating the damage. Damp materials like drywall, carpeting, padding, insulation, and personal items that cannot be salvaged will need to be removed since mold can begin growing in less than 48 hours.
Truck mounted water extraction equipment and dehumidifiers remove moisture from flooring, furnishings, and the ambient air. Carpets are especially vulnerable to flood damage since they absorb water so easily; excess water can cause serious damage to the fibers and backing. Usually, the team will pull up both the carpeting and padding to evaluate what can be saved. The danger of leaving your carpet is that it will later feel dry but the pad will still be wet.
All materials that can be salvaged will need to properly dry. After the flood water is removed, the professional crew moves in with air movers and dehumidifiers. Thoughtful placement around the affected area will protect against mold and efficiently remove contaminants from the air. Drying can take between 3-5 days.
Commercial air movers and dehumidifiers are used to quickly and efficiently dry out affected areas. Depending on the extent of the water damage, the process may take several days.
Once dry, structural materials and salvageable furniture, fabrics, and personal items are sanitized and deodorized to prevent mold and smells from developing in the future. Flood water likely contains microorganisms that can be hazardous to your health and its presence can lead to mold growth. Once the water is removed, the team use advanced cleaning products to clean and sanitize the area and materials affected by the flood.
After the basement is dried and cleaned, the contractors will inspect the structural damage and work with your insurance company to form a reconstruction plan. A quality restoration service provider is committed to restoring your basement to its original, pre-flood condition. This typically includes hanging new drywall, installing new carpeting, and painting.
Choose a water restoration team with the tools, team and time to put YOUR project first. When a disaster strikes your home, Restoration 1 of Toledo provides emergency water damage restoration services around the clock. Technicians are all certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and have extensive training and experience handling water damage.
Curtis & his crew were very helpful & quick to respond. They informed me of everything they did with everything & answered any questions I had in a timely matter. I would strongly suggest using them!
I don’t normally write reviews, not sure why, I just typically do not take the time to do it. In this case I thought the service I received from Curt and his crew warranted some recognition. I would highly recommend this company to any of my friends and family. My basement flooded, despite having a pretty elaborate sump pump set-up. I was referred to Curt, gave him a call and he was at my house to evaluate within the hour. He and his crew immediately took action and mimimized the damage to my finished basement. Through the whole process they were timely, respectful of my property, cleaned up after themselves and even made my wife and kids feel comfortable while work was in progress when I was not at home. Dealing with the insurance aspect I thought would be a pain, but that went well also, largely to do with Curt taking care of the vast majority of the detail directly with the adjuster. Hopefully I never have the need for that service again, but if I do, I will be calling on Restoration 1.
My mother and I were hurricane Michael disaster victims, we live in Port St. Joe FL. We stayed there during the storm, it was the most terrifying humbling experience I have ever been thru… We stayed in the attic for 2 1/2 hrs while we listened to our home fill with water, my mother’s and my life’s worth of of work and memories floating around… banging into each other… when the water finally receded we were left with virtually nothing. Our home had sea water and silt everywhere…. it smelled like a marshland… all we could do was stare in horror at our destroyed home. We had never been in a experience like this before so we had no idea what to do. I was driving a couple days later and saw Keith and his crew working at a friends moms house, I stopped and introduced myself and told him our situation. Right from the moment I met Keith he had warm, friendly personality. They stopped by the next day, checked over our home, gave advice on how to clean up, what we could do to prep, and gave us a bit of direction. It was nice to feel like somebody was trying to help. Gary and the demo crew got there, they were super efficient, they prepped the house in a couple days and got it ready for treatment and drying. JR was the moisture reader tec and he was a great guy and a hard worker. He checked our house every day till it was perfect. Keith stayed with us thru the whole process and helped us with questions and offered help finding other services too. They were a great company and I was glad I used them and would recommend them to anyone.
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