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FAQs – Restoration 1 of Toledo

Navigating the murky areas are water, fire, smoke, and mold damage cleanup can cause serious difficulty for many property owners. Here are a few answers to common questions about these issues.

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Water, Fire & Smoke Damage Restoration FAQs

When a fire, flood, or natural disaster occurs on your property, you may have many questions and a lack of answers. Let’s take a look at the most frequently asked questions we receive and their solutions.

We urge our customers to avoid inspecting the building because the structural integrity may be compromised. Entering the building can pose a safety issue. This is a job best left to the professionals.

We suggest leaving the cleanup process to our professionals when a fire has occurred. Attempting to clean the damage yourself can result in inhaling dangerous soot and smoke from the fire. This is why we use professional respiration gear.

Immediately call 911 to your safety and the safety of others. Once the fire is extinguished, one of our professionals can be right to your home to assess the damage. Contact us so we can visit the property and begin the first step of the restoration process.

We work hard to salvage as many of your belongings as possible. The items often need to be cleaned once they’re recovered. There are some cases when items are salvaged beyond repair, but our team at Restoration 1 often restores items that people think are beyond hope of repair.

There are many safety concerns after a fire has occurred, including the risk of inhaling harmful residue left by the fire. You should also avoid entering the building right away because the structural elements may be damaged.

This totally depends on the extent of damage done to them. Those that aren’t damaged you can hold onto while those with any damage ranging from minor to severe we will take back with us to restore.

It can take several hours to weeks to clean up the fire damage, depending on the severity. The size of the property and the number of items inside are factors that influence how long the process will take.

During our cleanup process, we take detailed inventory of all the items affected by the fire throughout your home. At the end of this process, we will provide you with documentation of all the items we were able to restore and any that we were not.

We urge our customers to inform us of any special items in the home to ensure we can handle them with a high level of care. We rely on you to know which items should be a top priority.

You’ll need to talk to your insurance company to determine who’s responsible for paying for the restoration service. The billing and restrictions depend on your insurance provider and policy. We will be by your side to help you in your dealings with your insurance company if you have any troubles.

Every case is unique in its own way. You should consider how your claim affects your premiums before you decide to file a claim. Contact your insurance company to understand how they handle claims on your policy.

We’re happy and willing to work with your insurance adjuster to you need any help.

Our team has the experience and expertise needed to identify if any harmful chemicals are in the building. The safety of everyone who’s involved is our top concern and priority. If the property is beyond our expertise, we’ll contact someone who has more experience with the situation. You can be confident that your home is a safe place to be in after our team works on restoring it.

We’re happy to perform any upgrades that are needed if you want to remodel your home while also obtaining restoration services. Because the damage is already done, this may be the perfect time to do it. In some cases, you may need to hire a contractor if special additions are desired.

Water damage can cause serious problems throughout your entire home. The moisture can cause mold and mildew to grow. This fungus growth can contribute to health problems, including allergies, skin infections, and respiratory problems. It can even weaken and compromise the structure of a building if it develops into a serious mold problem. Finally, water damage can warp wooden floors and ruin ceilings, while also causing problems with metal and cement materials.

While there are various levels of water damage, all require special kinds of treatment to ensure that your home or business is restored to a safe, healthy state.

Water damage restoration must be conducted with care, using specific procedures and safeguards. Our team at Restoration 1 will bring in heavy-duty equipment that can quickly and effectively mitigate the effects of excess water. This process may also involve removing damaged parts of the structure. Because some damage is hidden, you should rely on the professionals to get the job done right.

After the initial assessment, Restoration 1 will employ the following steps to repair and restore the water damage:

Step 1: Dry out the affected areas with large fans, vacuums, and pumps. All moist surfaces will be targeted.

Step 2: Pull up the carpet and padding that is beyond saving. While the team members at Restoration 1 do their best to salvage what they can, some parts of your home may need to be removed.

Step 3: Restore personal belongings. Restoration 1 will work hard to restore any damage do to your personal belongings.

Step 4: Clean and dehumidify. We will professionally sanitize and dry everything in the home or business. This will prevent mold from growing throughout your home in the future.

At Restoration 1 we make protecting your home and keeping your family safe our number one priority throughout this entire process.

This depends on the amount of damage done. After a flood, we will send our restoration technicians out to assess the damage and provide you with a quote.

Water damage can be caused by a variety of problems. Here are a few of the most common:


Leaky dishwashers, washing machines, and pipes

Excess amounts of rain coupled with drainage problems

Clogged sinks or toilets that overflow

Hidden moisture beneath your floors or in your walls

Cracked pipes due to severe weather or faulty plumbing

Absolutely – and more often than not, you won’t notice that water damage is occurring until the need for repairs has become very obvious! Signs of hidden water damage can be as subtle as an unpleasant odor, or slight staining on the walls and ceilings. You may also notice peeling paint, warped floors, or mold growth in the nooks and crannies of your home or business.

If you notice any damage, make sure to act right away! Your first move should be to air out the property as much as possible. Turn on fans, open windows, and blast the AC if you have to. Hang up your rugs and cushions in a safe, dry location, then collect loose items that are at risk. You should also mop up or remove as much of the standing water as possible.

As soon as you’ve made the situation somewhat stable, call in an experienced restoration service like Restoration 1. Our highly-trained technicians will bring advanced, heavy-duty equipment to start on your professional water damage treatment right away!

Your first move should be to research restoration companies in the area. Do your research online but also ask for referrals from friends and family. It’s also wise to go with a company that can respond immediately to your water damage emergency – one that can also offer a 100-percent satisfaction guarantee! Call Restoration 1 so that our trained professionals can give you the prompt, effective service you deserve!

First, you should go over your insurance policy to make sure it does cover water damage. For example, some policies may cover floods but not mold remediation, while others only handle sewer or drain backups. This is something that catches a lot of people off guard so it’s good to be prepared before you talk to an insurance agent. At Restoration 1, we have extensive experience dealing with insurance companies so we will be able to help you file your claim if you need it.


Second, make a detailed list of what has been damaged. You should write everything down, from the flooring to the bookshelf that wasn’t salvageable, and so on. You should also hold onto your receipts and other forms of evidence (including photos) that document your damage claims.

Last of all, when you file the claim, it will probably take your company a few days to get back to you. In the meantime, do not begin any permanent repairs to your home. Doing so could complicate receiving your claim.

Although the best way to remove standing water is to call in a professional service like Restoration 1 to use heavy-duty equipment, you can attempt to remove some of the water on your own. Use buckets or a water pump to drain the area, then mop up the excess water on the floor.

Mold Remediation FAQs

Mold has a green or black color shade and poses a more serious threat than mildew. If there is moderate to extensive mold damage, a professional is needed to remove it from the building. Mildew is gray and can be removed with household cleaning products without too much of a problem.

Mold remediation can take several days to a few weeks. It all depends on to what extent the mold has spread.

We use advanced equipment and tools to detect mold growth. Any moisture in the walls or under floors is also a sign that mold is present. Sometimes ripping out floors or walls may be necessary to find all the mold.

Mold causes health issues similar to allergies, which include coughing, congestion, irritation of the skin or eyes, and sore throat. This is especially for young children and the elderly.

Mold commonly has a green or black color to it. However, it can present itself in a whole variety of colors. It has a slightly raised surface as well.

The cost of mold remediation varies, depending on several different factors. How early mold is discovered will influence the cost, as well as how widespread it is. Additional repairs that are needed can also affect the rate.

Mold can begin to grow within 24-48 hours of an initial flood. It will only begin to spread from that point as well.

A mold remediation expert is needed to confirm where mold is present in the home and to discover if it’s spread to different areas of the property. Attempting this on your own may lead to you not finding all the mold or failing to remove it all correctly.

Contact us at (567) 298-6417 today if your Toledo property needs restoration services. Our team available 24/7 to respond to your restoration needs.


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